Detailed technical comparison for developers and platform architects
| Feature | SafeComms | OpenAI Moderation |
|---|---|---|
| Multi-modal Support | ✅ Text, Image, Audio (Beta), Video (Beta) All paid tiers | ❌ Text only |
| Custom Moderation Rules | ✅ Full Customization | ❌ Fixed Rules |
| PII Detection & Redaction | ✅ 20+ PII Types Identification: Text, Image, Video Redaction: Text, Image | ❌ Not Available |
| Free Tier | ✅ 250 Tokens (No Card Required) Text only | ✅ Limited |
| Moderation Modals Access | ✅ All Modals All paid tiers included | ❌ Not Available |
| Gaming SDKs (Godot/Unity) | ✅ Native Packages | ❌ Not Available |
| Webhook Support | ✅ Real-time Events | ❌ Not Available |
| Response Time | <500ms avg | ~300-800ms |
| Custom Severity Levels | ✅ 7 Granular Levels | ❌ Fixed |
| Multi-language Support | ✅ 11 Languages | ✅ Multiple |
| Pricing Transparency | ✅ Public Tiers | ✅ Public |
Most moderation solutions treat non-text content as a separate workflow. SafeComms processes text, images, video, and audio through a single unified API. You don't need to stitch together AWS Rekognition for images, Google Speech-to-Text for audio, and OpenAI for text. Send us a multipart request, and we handle the orchestration, returning a consolidated safety report for all content types attached to a user interaction.
OpenAI's moderation is rigid—you are bound effectively by their definition of "hate speech" or "sexual content." SafeComms allows you to define custom dictionaries, regex patterns, and context-aware rules. If your gaming community allows "trash talk" but bans specific slurs, you can configure that. If your enterprise app needs strict competitor mention blocking, you can toggle it on using our flexible rule engine.
For many applications, compliance isn't optional. SafeComms includes a dedicated PII (Personally Identifiable Information) engine that detects over 20 types of sensitive data including emails, phone numbers, SSNs, and crypto addresses across text, images, and video. We can redact this data automatically in text and image content before it hits your database, effectively acting as a firewall for sensitive user data and simplifying your GDPR, CCPA, and SOC 2 compliance efforts.
We don't just offer a generic REST API. We provide native SDKs for the frameworks and engines developers actually use. Our Godot and Unity packages include pre-built UI prefabs for drop-in chat moderation. For web and backend developers, we maintain type-safe clients for Node.js, Python, Go, Rust, and .NET. This reduces integration time from days to minutes.
This comparison was last updated in February 2026 based on publicly available documentation and testing. OpenAI's Moderation API features and performance characteristics may change over time. Performance metrics were measured from US-East-1 with typical text content (~200 words). For the most current information about OpenAI's offerings, please visit their official documentation.
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